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I am sitting in the Phoenix airport about to take off for the first leg of my book tour in Silicon Valley, CA  and Portland, Oregon.

I arrived at 4:30am since my husband dropped me off before work.  My flight takes off at 6:15am. The entrance to the departure curb was blocked off for maintenance, and by the time we realized it, I had to crawl over some barriers with my suitcase and drag my book-laden suitcases far down the sidewalk.

The police officer stationed at the blocked off entrance gave me an annoyed look. “Someone left you stranded, huh?” he said, as if I had been walking for three miles after my husband threw me out of the car.

I learned after passing through security that the Starbucks doesn’t open until 5:45am. I got three hours of sleep last night so I was more than grumpy to learn caffeine would not cross my lips for a full hour.

Since I had time to write a blog post, I was grasping for topics, but all I could think of were things like:

  • Why mean people suck
  • Why try to influence what you can’t change?
  • Coffee revolutions around the world: withhold caffeine no more
  • Sleep:  the working mother’s lust

Not exactly fodder to help you want to escape your cube or kick your business into high gear, is it?

Then, as if on command from Dora the Formerly Disgruntled Angel (she must exist, right?), I get this tweet from Daniel S. (@darosi on Twitter):

tweetlove

I felt a physical shift in my heart.  Love flooded in. My eyes got teary.  My mood totally changed.

For some reason, Daniel S. decided to share a kind thought right when I needed it.

His Twitter profile says:

I thrive on innovation and I’m committed to making this world a better place. Carpe Diem.

Thank you Daniel, you rock. You just made my world a better place today.

Now I will look for opportunities throughout my trip to show the same kindness as Daniel, by doing things like:

  • Saying thank you often and sincerely
  • Complimenting someone on a job well done
  • Encouraging to my clients and students

Kindness is not a little thing.  It is not fluffy, unicorn and rainbow coachy stuff.

Kindness heals.

I highly recommend it.

{ 26 comments }

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It has been awhile since I have done an “open source coaching” post.  These have been some of my very favorite times on the blog, since the advice from my readers is so specific and supportive.

Past posts include:

The 23 year old ballplayer trapped in a cube and the follow up post with input from his mom

Relationship advice for an aspiring entrepreneur

This time around, my gentle reader is, in her words, trapped in a hellish situation and wants to find a way out.  Here is the gist, edited for confidentiality.

We decided that “Manic Mathilda” was an appropriate moniker, or just “Mathilda” for short.

Her message:

The axe has fallen here in my corner of Cubicle Nation. Twenty five people lost their jobs this morning.

I’m still here, and was just informed that yet another full-time job is being added to my plate. Plus, my direct report was axed, so her responsibilities are now mine too.

So I now have three official, stated, known full-time jobs. Yes, seriously.

I want to be focused on getting my new venture up and running so I can ESCAPE this place.

And now I have three full-time jobs. Plus, my Significant Other is away now and I have that annoying perfectionist in my head telling me I’m going to fail at everything because there’s no way to get everything done perfectly.

I really want to kill that little perfectionist in my head. But I’ve heard that self-inflicted brain surgery is generally a bad idea, resulting in coma and/or death.

Big breath.

Damn.

My immediate suggestion was to push back on taking on three people’s jobs, since that would be physically impossible.  She said that she had talked to her manager, who told her it was going to be necessary to work 60-80 hour weeks for awhile.  This did not sit well.

What is your best advice for Mathilda? She is not in a financial situation where she can go without working, and her budding business idea will still take some work to get up and profitable.

Bring it on smart readers, your best thinking is much appreciated!

{ 48 comments }

Open letter to recent college graduates

June 12, 2009

Congratulations!  Making it through four or five years of college requires concentration, stamina and discipline and you should feel very proud of yourself. I am proud of you.
I imagine you have been getting looks of pity from friends and relatives since you are graduating in one of the bleakest economic climates since the Great Depression.
Here [...]

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How to know if a work challenge is building or busting your chops

June 11, 2009

The other day I got a panicked text message from a client.

“Help me Pam. I am totally scared. Call me.”

Expecting to hear the worst, I called him right back.

“What’s going on?” I said.
“I just got asked to take on a big project and I am scared out of my mind” he replied.

Knowing that he was [...]

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Learn fantastic relationship-building skills with me, Keith Ferrazzi and Daniel Pink on 6/11

June 10, 2009

I sometimes have a flair for the dramatic when talking about important business building ideas.  I am dead serious about this one:
The topic of this call is the secret to the universe, and will radically alter the course of your destiny if you apply it.
What I mean by “secret to the universe*” is that when [...]

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Update on book tour and live workshops: Bay Area, Portland, Seattle, Chicago and Wash DC now live!

June 9, 2009

For those of you who have not been following my updates on Twitter, I wanted to let you know that I have finalized details for a live one-day workshop in a number of cities across the U.S.  Registrations are pouring in, and I am beyond excited to meet many of you in person in your [...]

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Lessons on fear, focus and career from the crew of the USS Nimitz

June 9, 2009

photo credit: Jenny “The Bloggess” Lawson

Of all the places I thought this blog might take me, the last would be aboard an aircraft carrier.
That is exactly where I ended up last weekend, invited by Guy Kawasaki as part of a bloggers embark hosted by the US Navy aboard the USS Nimitz, stationed off the coast [...]

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Recommended product: Marketing for Nice People

May 25, 2009

Ever since I read Sonia Simone’s Is Your Tribe Holding Your Down? post on Copyblogger, I have been fascinated to learn more about the “third way” marketing approach which takes all the good “tribe building” skills which Sonia says the Cool Kids have (many of whom are broke) and the “actually make money from your [...]

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Great advice for aspiring authors: interview with co-author, The 100 Best Business Books of All Time

May 22, 2009

My love of books goes back to when I was about three years old.
As soon as I could form the sentence “I want to go to the library,” my Mom or Dad would take me every week to get a new stack of books.  I remember the smell as I entered the San Anselmo library [...]

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Are you ingredients looking for a recipe?

May 18, 2009

I spend a lot of of my time working with people who are trying to figure out what to do for a living.
I usually start by sending them on an internal expedition, examining the nuances, thoughts and feelings of their body, mind and spirit for clues about what interests them.
They carry around notebooks in which [...]

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